Shipping & Returns

SHIPPING SCHEDULE:

For continental USA:

  • Free UPS Ground Shipping on all orders over $50.
  • For orders subtotaling $0-$49.99, a flat rate of $9.25 will be charged for UPS Ground Shipping.
  • UPS Next Day Air: $22 flat rate charge regardless of total
  • UPS 2nd Day: $17 flat rate charge regardless of total

For Hawaii, Alaska, US Virgin Islands & Puerto Rico

  • $15 Flat rate for UPS Ground Shipping
  • $50 Flat rate for UPS Next Day Air
  • $25 Flat rate for UPS 2nd Day

We ship via UPS, which only delivers to commercial or residential addresses.
No PO Boxes.

RETURNS:

To return or exchange a product purchased directly from us via website, phone or fax, please call 800-932-0168 or 212-221-4600 or email info@drschellerusa.com to obtain a RMA number (Return Merchandise Authorization).

All returns and exchanges must be returned within 30 days of the purchase date, and shipping and handling are not included in the refund amount. Refunds will be processed within 15-21 days against the original method of payment. Regent Bond Inc reserves the right to change the policy at their sole discretion.

Once you have obtained the RMA number, please ship well packed products to:
Regent Bond Inc
C/O Dr Scheller Returns
1123 Broadway, Suite 1217
New York, NY 10010

You are required to pay return shipping. If you have purchased the product from one of our retailers, please return to the original place of purchase.

Payment Options
We accept payment from Visa, Mastercard, American Express credit cards, and PayPal. Your credit card will be charged by "REGENT BOND INC", the distribution company of Dr Scheller USA.

If you have additional questions please contact us at 1-212-221-4600 or info@drschellerusa.com.

 

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